Infrastructure and interventions for Knowledge Management facilitation
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This document outlines the goals, tools, interventions, and knowledge base components of a knowledge management system. It describes building a knowledge base that contains project information, experts, reusable assets, training materials, and a project database. It lists interventions like communities of practice, knowledge sharing promotion, gap assessments, and knowledge transfer programs. Tools include collaboration, learning, assessment, mentoring, transfer, and search/browse tools. The organizational goals are to double offshore projects, take on 20% emerging tech projects, and reduce costs by 10%.
Infrastructure and interventions for Knowledge Management facilitation
- 1. K N O W L E D G E B A S E Project and Group content (What is the project about Information about subject matter experts Reusable assets and Known error database Training Materials for employees Project management Process, risks, Best practices, Lessons learned Project database (Projects done and their reports) Learning Materials for PM Knowledge dictionary to track key knowledge K N O W L E D G E M A N A G E M E N T I N T E R V E N T I O N S Communities of practice in new and emerging areas Promoting self learning in employees Gap assessment and closure Culture of knowledge sharing and collaboration Systematic asset reuse program Knowledge transfer program Building learning into projects T O O L S Sharing and Collaboration tools Induction tools Self learning management tools Gap assessment tools Mentoring Tools Knowledge transfer tools Project team portals Search and Browse tools G O A L S O F T H E O R G A N I Z A T I O N Double the total number of projects done from offshore Take up projects in emerging technology (at least 20%) and show thought leadership Bring down cost of production (by 10%) Infrastructure and Interventions to manage Knowledge