I am a learning and development strategist with 20+ years experience in a variety of corporate venues. My strengths include being a strong business partner in designing learning experiences that enable business strategies to be effectively executed. I have led a number of design and development teams that have created and implemented instructor-led, e-Learning, web-based, video, and print-based learning across a number of industries including financial services, collections and fraud, customer service, customer complaint handling, retail, manufacturing, and pharmaceuticals.
I am a strong advocate for creating learning that is tied to a company's strategy and building a talent mindset in...