RealConnect is a South African based Telecommunication Product Development House, delivering the CT SWITCH+ Range of Contact Centre and Voice Recording products to the African and Commonwealth markets.
The CT SWITCH+ Power/Predictive Dialler has become the South African product of choice in the Insurance, Mobile Phone and Debt Recovery industries. With more than 3000 seats deployed, it has more than 5% of the South African market according to the Call Centre Hub report of 2011.
CT SWITCH+ integrates with Switch Circuit and VoIP PABX platforms and provides advanced functionality in a very cost effective manner.
RealConnect offers a totally integrated solution which includes Inbound, ...