* 9 solid years of experience in IT industry.
* ITIL® v3 Certified (Information Technology Infrastructure Library Foundation – Dec.2011 Passer). Practices the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used to Service Management practices ie. Change Management, Service Request Management, Incident Management, Configuration Management, Ticketing Systems covering Service Level Agreements, UAT’s, etc.
* CCNP (Cisco Certified Network Professional – Aug.2011 Passer). Ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with spe...
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