Experienced and resourceful Information Technology Manager offering expertise within operations management, strategic planning, network requirements, remote service, data and voice networks, project management/planning, new telecommunications technology/systems, vendor management, contract management, customer support, and troubleshooting.
Collaborate with staff and leadership to ensure all phases of support, including installations, upgrades, software, hardware, operating systems and configuration issues are properly coordinated, monitored, tracked, resolved and managed under incident, problem and change management processes. Lead, manage and drive IT support staff, includ...
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