Executive offering proven expertise in global and regional implementations with over 13 years of Banking experience in Retail, Commercial and Corporate segments. Fully oriented in Operations, IT, and Project Management. Awarded for ability to prioritize, coordinate and direct multiple projects, improving efficiencies.
Areas of Expertise:
Bank management, Team Performance Management, Business Continuity, Workforce Management,Change Management, sales, Call Center, front and back office operations, Customer Service Management, Cost Reduction Strategies, Technology Implementations, Lean Sigma/Six Sigma Methodologies, Risk-Based Project Management, and Executive Management Training.