Information Technology Manager with extensive experience in ITSM / ITIL implementation, production support, software development and deploying of information systems. Successful in implementing and supporting global ITIL production support services, transforming service requirements into IT solutions through technology utilization and on-time project management. Worked directly with business clients and senior management of various levels in identifying and communicating objectives, priorities, requirements, plans, service levels and progress. Experienced in application support, application development, infrastructure and personnel management. Managed web-based technologies, distribu...
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