Highly motivated, creative, and versatile professional service advisor with over 25 years experience in developing exceptional customer relations and proven sales results with the highest levels of honesty and integrity. Extensive technician knowledge gives me the professional edge for educating customers about the need for maintenance and repairs. Extremely skilled in several automotive software applications, scheduling and dispatching work, and warranty policy’s and procedures specific to manufactures guidelines. Uniquely qualified to benefit any organization because of experiences gained through owning and operating an automotive repair business for 12 years.