Specialist in utilizing customer insights to build better services. Developing ideas for experimenting, testing early prototypes and finding insights together with customers.
Previously: researching innovation platforms, micro-level activities and individuals being change agents and institutional entrepreneurs.
Enjoying the moments of true customer insight.
I've been using design methods and innovation techniques in service development for several years now. I'm well experienced in project management, facilitation, innovation processes and research. To make things look nice I've educated myself to be proficient in Adobe Illustrator, Photoshop and InDesign.
Increasing media visibility...
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