Riju Ghosh is a result driven professional with around 9+ years of rich experience in consultative Process Re-engineering, Lean Six Sigma & Pre-sales across BFSI, IT Hardware & Networking, Finance & Accounting and HRO domain for ITES/BPO practices. Has proven expertise in solution design, process diagnostics, process standardization and setting up, managing and reporting process metrics. He is Black Belt trained & tested, Green Belt certified and a Business Process Re-engineering consultant in individual capacity who had led and completed multiple process transformation projects working with multiple stakeholders in creating Integrated Solutions, steering Solution Summary Documents, Solu...