Personal Information
Organization / Workplace
Charlotte, North Carolina Area United States
Occupation
Manager of ITS Enterprise ITIL Process and Service Management
Industry
Technology / Software / Internet
About
Performance-driven, customer-oriented IT Management professional, 14+ years continuous advancement & expertise in IT Service Management & IT Operations Management in large complex environments within the Retail and Manufacturing vertical markets. Collaborative, resourceful & decisive team player who recognizes role of IT as part of business landscape, ensuring objectives are properly met. Thought leader in IT/Business Service Management, championing organizational change & leading others through transition. Reputation of perseverance & outcome driven results, enabling department to consistently achieve goals. Highly analytical with a talent for problem solving.
• 14+ years focus - IT...
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