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Measuring trust in government
using the Gallup World Poll
Robert Manchin
Gallup
47th Session of the Public
Governance Committee
25th April, 2013
OECD Paris
Dimensions of trust
Correlates of trust
Gallup World Poll, using national
representative samples from 150 countries
polled in 2012.
Individual countries are represented in rows
personalfreedom
livingstandard
wellbeing
supportnetwork
trustinothers
trustinmedia
trustinelections
trustinjudiciary
trustininstitutions
trustinpolice
trustinmilitary
trustinfinancialinst.
fightcorruption
trustingovernment
leadershipapproval
stdlivingbetter
economybetter
How elements of trust are related?
trustingovernment
approvecountryleadership
satwithgovfightingcorruption
standardoflivingbetter
economicconditionsbetter
trustinfinancialinstitutions
trustinmilitary
trustinpolice
generaltrustingattitude
trustinthejudiciary
trustinelections
trustinthemedia
peoplecanbetrusted
cancountonothersifneeded
well-being
standardofliving
Satisfiedwithpersonalfreedom
personalfreedom
livingstandard
wellbeing
supportnetwork
trustinothers
trustinmedia
trustinelections
trustinjudiciary
trustininstitutions
trustinpolice
trustinmilitary
trustinfinancialinst.
fightcorruption
trustingovernment
leadershipapproval
stdlivingbetter
economybetter
Citizens
experience and
evaluate
institutions
differently, but
global patterns
do emerge
Plainly
bad
Trust by the financial
markets vs. trust in
financial institutions
Trust in financial institutions, based on
Gallup World Poll results vs. Credit Default
Probability score (sovereign debt) by
CMA Datavision
OECD countries,
Log scale
Let us look at two
possible approaches:
Institutional approach
Trust is driven by perceptions of
actual performance of government
Variables (individual perceptions):
 Leaders job performance
 Level of corruption in government
 Governments fight against
corruption
 Economy getting better in the
country
 EQI  a regional "Quality of
Governance" index (NUTS
level/aggregate)
Cultural approach
Cultural values and beliefs drive
perceptions about institutions
Variables used to measure:
 Generalised trust (people can
be trusted)
 trust ( in various governmental
and public bodies
 Subjective well-being (material
and overall life evaluation)
 Freedom to choose what to do
with your life
Quality of
governance drives
trust in national
government?
Yes, but
Gallup World Poll
results, and Quality of
Government Index,
NUTS regions: BE, DE, IT,
UK
http://www.qog.pol.gu.se/
.51
Belgium
Brussels
Belgium
Vlaams - Gewest
Belgium
Wallonie
Quality of governance,
regional differences
Culture of trust?
Regional variations
Gallup World Poll
results,
EU27 NUTS regions
.30
Belgium
Brussels
Belgium
Vlaams - Gewest
Belgium
Wallonie
Trust in others,
regional differences
.71
Gallup World Poll
results,
EU27 NUTS regions
Trust and civic
involvement
strongly related
.39Gallup World Poll
results,
EU27 NUTS regions
Wellbeing and trust in government
Performance is a strong predictor of trust overall.
But culture of trust plays a great role in the "grey zone" of mediocre
government performance.
Bottom performing 20% Top performing 20%Mid 60%
Politics are local?
Satisfaction with local leadership clearly
correlates with trust in government
Local objective outcome counts
http://www.qog.pol.gu.se/
.28
.58
Regional EQI versus approval of local
leadership
Regional EQI versus trust in national
government
Decline of trust or the tendency of even good
political systems to degenerate ?
53%
67%
41%
28%
Trustinnationalgovernment
There are a few exceptions
Government
domains
Various branches produce
different levels of trust, each
correlated with overall trust in
government
Performances are related 
and patterns vary widely,
despite overall rank order
similarities
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
National
government
Judicial
system
Local PoliceEducation
Healthcare
Canada
Greece
Mexico
Sweden
.24 .68
.27.30
Correlations with
trust in government:
Range and average trust in various institutions
MAX
MEAN
MIN
GOV
EU27, Confidence in:
government, judiciary, (media), elections, (financial
institutions), military, police
MAX
MEAN
MIN
GOV
National governments tend to
be bottom performers
Range and average trust in various national
institutions, compared with the
national government
Confidence in:
government, judiciary, (media), elections, (financial
institutions), military, police
satisfied
unsatisfied
Trustisnotequallydistributed
GOVTTRUST
SATISFACTION WITH LIVING STANDARD
The ultimate in citizen
disengagement: trust and
migration
% who would not move the
country versus trust in
government
regional data
Gallup World Poll
GOVTTRUST
WOULD NOT MOVE EVEN IF HAD THE OPPORTUNITY
LOCAL LEADERSHIP
(GREEN 
GOOD, PURPLE 
BAD)
Trustinnationalgovernment
Handling mistrust with
elections?
General elections re-electing governments (31)
Trustinnationalgovernment
General elections changing governments (31)
Trustinnationalgovernment
General elections re-electing governments (31)
General elections changing governments (31)
Trustinnationalgovernment
General elections re-electing governments (31)
General elections changing governments (31)
Trustinnationalgovernment
MANAGEMENT OF TRUST:
ACCUMULATED TRUST AS A LEEWAY
FOR THE NEW TERMS INITIAL
POLICIES, THAN MAKE UP FOR THE
EROSION
General elections re-electing governments (31)
General elections changing governments (31)
Trustinnationalgovernment
ANOTHER TYPICAL PATH: CHANGE OF
GOVERNMENT BRINGS HOPE, WHICH
DIMINISHES OVER TIME, LEADING TO
A NEW GOVERNMENT, BRINGING
HOPE AGAIN
General elections re-electing governments (31)
General elections changing governments (31)
Trustinnationalgovernment
ELECTIONS AS TRUST VALIDATORS
ARE IMPERFECT:
I.E. PRESIDENTIAL TERMS
I.E. MINORITY
GOVERNMENTS
QUESTIONS? MANCHIN@GALLUP.COM
MORE ON GALLUP WORLDPOLL? VISIT
WWW.GALLUP.COM
HTTP://WORLDVIEW.GALLUP.COM
Ad

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Oecd trust governance v3

Editor's Notes

  • #7: EXOGENOUS ALATT: GENERAL CULTURAL VALUES AND BELIEFS DRIVE PERCEPTIONS NEM KELL VESSZO A BELIEFS UTAN, ES ERTHETETLENNE TESZI