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Paris Area, France France

GLOBAL PROGRAM DIRECTOR

Human Resources / Recruitment

Executive Summary •20 years experience in managing outsourced IT Services •Strong experience in project management and Service Delivery •Customer satisfaction focused and quality •Experience in multi cultural delivery models using front and back front offices (India, Morocco, Poland, Spain, Singapore) •Lead and manage individuals through performance management, coaching and assessment •Bring high value added solutions to optimize service quality •Fluent in English