Executive Summary
鈥�20 years experience in managing outsourced IT Services
鈥trong experience in project management and Service Delivery
鈥ustomer satisfaction focused and quality
鈥xperience in multi cultural delivery models using front and back front offices (India, Morocco, Poland, Spain, Singapore)
鈥ead and manage individuals through performance management, coaching and assessment
鈥ring high value added solutions to optimize service quality
鈥luent in English
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