- 13 years of experience in Information Technology;
- Degreed in IT Management by UNG - Universidade de Guarulhos;
- Experience to provide services according SLA based on ITIL best practices;
- Experience to design and support enviroments of small, medium and large companies like as Sadia, Souza Cruz, Natura, Vale do Rio Doce, Fleury, Medial Sa煤de and others;
- Experience of Start-up and Change enviroments;
- Hands-on experience to implement mission-critical environments;
- Experience with managment tools like as HP Open View Family, RRD Tools based Cacti/MRTG/Cricket) and Service Desk/Workflow tools;
- Experience and performing training and workshop for internal teams and customers;
- ...
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