Goal : Simply to add 'value' by accelerating customer success - helping customers and partners over-achieve their goals for growth and profitable revenue.
Litmusworld makes software to measure and improve the customer experience in real time. We allow businesses to listen to, understand, and then act on their customers' feedback.
What does this mean? Think about the last interaction you had with a business. Was it a good one? Could it have been better? As a customer in this scenario, these questions may seem obvious. But here's the thing — they're not obvious to most businesses. A lot of them don't know whether the interaction you just had was a good one or not, and if they do know, who...