Personal Information
Organization / Workplace
Dallas, Texas US
Occupation
Director North American Contact Center Practice
Industry
Technology / Software / Internet
About
I'm an evangelist for delivering business value leveraging Cloud Computing to improve the customer experience. For more than 25 years I've been at the forefront of implementing innovative technology that drives business transformation. I help organizations architect cloud solutions that provide operational improvements, improve the customer experience, build loyalty, grow sales and improve financial performance.
I'm a personable and driven leader, with the ability to think strategically and act tactically to deliver measurable results. Creative, yet structured, providing for a balance between out-of-the-box thinking and actionable plans. Functional area experience includes:
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Contact Details
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