Qualified Army Veteran with over 7 years experience in the IT profession. Performance driven, versatile technician well versed in the areas of computer software/hardware, technology, support, troubleshooting & repair, and desktop/network configuration. Track record for exceptional service and high performance standards directly focused on goal achievement of computer diagnostics, maintenance, and problem resolution. Special skills include technical support and servicing of computers, set up and installation; plus knowledge of Linux, MS Server 2003/2008/2008R2, MS Active Directory, MS Office Suite, VMware, Citrix and Novell/Groupwise.
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