Personal Information
Organization / Workplace
Edinburgh, United Kingdom United Kingdom
Occupation
Head of CBS - Customer Telephony
Industry
Technology / Software / Internet
About
A senior leader within Technology with over 25 years experience in the Media, Finance and Manufacturing sectors.
Holding an in depth knowledge of Customer Contact and Contact Centre Technical Operations and Delivery with strong Stakeholder and People skills at all levels.
Qualified to ITIL Expert (v3) and Prince II Practitioner level.
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