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CUSTOMER EXPERIENCE MANAGEMENT / PROJECT MANAGEMENT / PRODUCT MANAGEMENT / DELIVERY MANAGEMENT / DIGITAL MARKETING  & OPERATIONS MANAGEMENT 

A self driven professional with experience across industry verticals with proven abilities in managing projects right from conceptualization to delivery. The ability to motivate & control costs through the most effective uses of manpower & available resources.
Managed projects for business in sectors like Auto, IT, Telecom, Digital Media, FMCG and Finance. 

♦ Functional Areas: 
 Project Management Office 
 Service Quality 
 Digital Marketing
 Operations Management 
 Client Servicing 
 MIS Reporting 
 Dashboards 
 Requirements Gathering 
 C...

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Royston D'costa