I am a pragmatic LEAN manager with a strong background in business process management, customer hospitality, organizational change and a knack for corporate communications.
Since 2007 I have participated in a variety of roles in process improvement for both business and IT units in order to enhance organizational flexibility and performance.
Currently I practice this in my role as LEAN manager at Nestl茅 BelgiLux. My focus lies on assuring the client orientation of processes and investing that our touch points become Moments of Truth.
With a proven experience in project management and an established track record in business analysis I have built a considerable portfolio in process impro...
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