Responsabilities :
鈥� Develop and maintain strong working relationships with all customers and distributors providing the central day to day liaison point and all necessary information covering all aspects of their service requirements with the business.
鈥� To manage customer order books to achieve maximum service levels wherever possible with particular focus on key accounts, identifying potential service failures and escalating through the appropriate channels with the objective of achieving consistent high levels of service.
鈥� Process all manually placed customer issues in a timely manner and review open issues on a daily basis to ensure all issues are handled within agreed KPI...
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