WHAT I DO: I help you communicate better, improving your online customer service so your business, government or non-profit can improve its customer experience, build brand awareness and foster long-term loyalty.
HOW I DO IT: I provide consultation, seminars and content aimed at helping you discover how great communication can improve your reputation and leadership skills, build stronger business relationships with your customers/publics and improve employee engagement.
WHAT OTHERS SAY:
- Recognized Customer Service Thought Leader and Advocate - Microsoft (2016)
- Top 15 NPS and Customer Service Thought Leader to Follow in 2017 - Customer Gauge
- Top 100 of Customer Service Pros on...
Contact Details
Users following Public Service - B.C. Ministry of Transportation
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