BUSINESS EXPERIENCES
Solution Consulting and Customer Support (IT)
- Extracted and actualized latent problems from clients.
- With pre-sales, developed and introduced strong, swift, smooth and effective business enterprise solution.
- On/offline and on-site customer support.
In-house Engineering (IT)
- Setup and Maintained Windows-based servers and client PC鈥檚.
- Implemented and managed computer network, including connection to Japan headquarter and branches via Internet VPN.
- Introduced and maintained file and data transferring network security solution.
- Troubleshooting and technical support.
Product Improvements
- Frequent discussion with Product Team based on clients
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