After two years activity in the field of Quality Engineering In a manufacturing company ( Saipa azin ) my activity at Tehran municipality ICT organization( tmicto ) as a service organization started .
In the early years implementing management systems such as iso9001 and human resource management projects such as Job classification and Organizational Structure started and then at 2008 tmicto as the first ICT organization succeed to license iso 9001:2000.
Since 2010 implementing iso20000 and ITIL as ITSM standard at tmicto started.
Service project selection was 137 service (this service acts as a tool for handling requests of citizens from Tehran municipality) and then tmicto as t...
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