Personal Information
Organization / Workplace
United Kingdom United Kingdom
Occupation
Account Director
Industry
Human Resources / Recruitment
Website
http://www.xchanging.com/
About
- Relationship Management - build and manage internal/ external relationships involving all key stakeholders
- Service Delivery Management - ensuring KPIs and SLAs are met and vendor performance is measured
- Ensure Customer Satisfaction - ensure the customer is completely satisfied with service delivery
- Issue Management - develop compelling solutions to client issues
- Business Development - understand and anticipate customer’s existing and future needs in depth and develop innovative growth opportunities
- Project Management - Participate and assist client in successful implementation of various projects including internal change management programs
Contact Details
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