Experienced in BSS, OSS, System Integration and Business Process Development for telco and data services industry
19 years experienced in telecommunications and data service industry to deliver and manage :
BSS :
CRM, Inventory, Rating & Billing, Payment & Collection, Plan & Tarrif Management, Sales Force Management, Commission Management, Recharge Management, Data Warehouse
System Integration:
Distributor's Reload System
Payment Gateway (ATM, Internet Banking, Credit Card)
SMS Gateway
Customer Selfcare Portal (Website and Mobile Application)
OSS :
AAA (radius), PCRF (Policy & Charging Resource Function), PNOC
Office Automation :
Call Center System (PABX, Call Management System, IVR, CTI, Voice & Screen Logger, Work Force Management, Wallboard Application, Preview Dialing System), Human Resou...