1 Deploying and institutionalizing Business Excellence processes to improve operational efficiencies and effectiveness
2 Taking Business Units to higher maturity level of Business Excellence in terms of overall score through rigorous Business Excellence action planning
3 Integrating various processes and performance measurement system, moving towards Cluster level Business Excellence
4 Coordinating end to end Customer Engagement Study for Business Units and CSS for Internal functions with action planning based on customer voice
5 Strengthening processes towards Corporate Sustainability (comprising Safety, Health, Environment, Employability programs, Volunteering, Affirmative Action) and ...