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5744 East Hastings Arch  Virginia Beach, VA 23462
(757) 748-4235  sherese.sample14@gmail.com
Sherese Sample
______________________________________________________________________________________________
SYNOPSIS: Excellent communicator with the ability to actively listen, articulate thoughts and
ideas. Adept at managing multiple tasks concurrently and demonstrated skill in working
independently or as a team member. Service-oriented, compassionate, and eager to learn.
EDUCATION:
Bachelors in Social Work, Minor in Sociology 2013-2017
Norfolk State University
Norfolk, VA
Associates in Social Science, Tidewater Community College 2008-2013
Virginia Beach, VA
Completed (8) weeks of Basic Training and (4) weeks of Advance Training 2004
Fort Jackson, SC
EXPERIENCE:
GRACE AND TRUTH MINISTRIES 2013-Present
ADMIN/ ASSISTANT DIRECTOR/ MENTOR
 Organizing youth programs/activities for the single mothers and their children.
 Answering phone calls from individuals looking for a shelter or assistance programs.
 Screening potential clients for the shelter for battered women.
 Coordinating guest speaker events for the Director of the non-profit organization.
 Developing plans of action/mentor mentee contracts and coordinating with therapists to set
appointments.
 Coordinated child care arrangements during hours needed to assist mothers with work and
other activities.
 Maintained records via electronically as well as filed paperwork.
 Toured other non-profit organizations as a development project to obtain ideas to improve
the organization and reported back to the directory my findings.
 Compensation: $10 an hour
SENTARA HOSPITAL/CARDIOLOGY SPECIALIST 2012-2013
CUSTOMER PATIENT CARE SPECIALIST
VIRGINIA BEACH, VA
 File patient medical records.
 Used the online database to locate patient lab results, referrals, other appointments, or x-ray
results.
 Call other doctor offices to request patient records or test results.
 Greet and check in patients on a daily basis.
 Set appointments or change appointments due to patient need or requests.
 Verify medical insurance, scan new insurance cards and or update information in the database.
 Accept patient co-payments via cash, credit, or checks.
 Maintained and prepared medical records for appointments the following day.
 Answered telephone, and directed calls to the appropriate staff.
 Compensation: $10 an hour
APPLEONE EMPLOYMENT AGENCY 2008-2009
MAIL CLERK/ CUSTOMER SERVICE REPRESENTATIVE
NORFOLK, VA
 Distribute correspondence or mail.
 Answer customer or public inquiries.
 Inspect mail preparation or handling machine.
 Maintain inventory of office forms, records, reports, and or files.
 Operate printing equipment/machinery and, package goods for shipment or storage.
 Use computers to enter access or retrieve data and use oral or written communication
techniques.
 Compensation: $10 an hour
RELEVANT INFORMATION:
Active Member of the National Association of Social Workers (NASW) 2014-Present
Student Ambassador for NASW Representing Norfolk State University 2017-2018
Received Honorable Discharge from the United States Army 2006

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Sherese Resume 2017

  • 1. 5744 East Hastings Arch Virginia Beach, VA 23462 (757) 748-4235 sherese.sample14@gmail.com Sherese Sample ______________________________________________________________________________________________ SYNOPSIS: Excellent communicator with the ability to actively listen, articulate thoughts and ideas. Adept at managing multiple tasks concurrently and demonstrated skill in working independently or as a team member. Service-oriented, compassionate, and eager to learn. EDUCATION: Bachelors in Social Work, Minor in Sociology 2013-2017 Norfolk State University Norfolk, VA Associates in Social Science, Tidewater Community College 2008-2013 Virginia Beach, VA Completed (8) weeks of Basic Training and (4) weeks of Advance Training 2004 Fort Jackson, SC EXPERIENCE: GRACE AND TRUTH MINISTRIES 2013-Present ADMIN/ ASSISTANT DIRECTOR/ MENTOR Organizing youth programs/activities for the single mothers and their children. Answering phone calls from individuals looking for a shelter or assistance programs. Screening potential clients for the shelter for battered women. Coordinating guest speaker events for the Director of the non-profit organization. Developing plans of action/mentor mentee contracts and coordinating with therapists to set appointments. Coordinated child care arrangements during hours needed to assist mothers with work and other activities. Maintained records via electronically as well as filed paperwork. Toured other non-profit organizations as a development project to obtain ideas to improve the organization and reported back to the directory my findings. Compensation: $10 an hour SENTARA HOSPITAL/CARDIOLOGY SPECIALIST 2012-2013 CUSTOMER PATIENT CARE SPECIALIST VIRGINIA BEACH, VA File patient medical records. Used the online database to locate patient lab results, referrals, other appointments, or x-ray results. Call other doctor offices to request patient records or test results. Greet and check in patients on a daily basis. Set appointments or change appointments due to patient need or requests. Verify medical insurance, scan new insurance cards and or update information in the database. Accept patient co-payments via cash, credit, or checks.
  • 2. Maintained and prepared medical records for appointments the following day. Answered telephone, and directed calls to the appropriate staff. Compensation: $10 an hour APPLEONE EMPLOYMENT AGENCY 2008-2009 MAIL CLERK/ CUSTOMER SERVICE REPRESENTATIVE NORFOLK, VA Distribute correspondence or mail. Answer customer or public inquiries. Inspect mail preparation or handling machine. Maintain inventory of office forms, records, reports, and or files. Operate printing equipment/machinery and, package goods for shipment or storage. Use computers to enter access or retrieve data and use oral or written communication techniques. Compensation: $10 an hour RELEVANT INFORMATION: Active Member of the National Association of Social Workers (NASW) 2014-Present Student Ambassador for NASW Representing Norfolk State University 2017-2018 Received Honorable Discharge from the United States Army 2006