Senior Information Technology Professional with 15 years experience across: Developing Products, Applications Production Support, Business Process Re-Engineering, Process and Solution Consulting and IT Infrastructure Services.
Industry experience spanning across: Media Publishing & Entertainment, Financial Services, Insurance and Professional Services.
Experience Highlights:
[1] Account Management and Account Growth: Managed a cumulative portfolio of $ 18 M. Built a pipeline of $ 6 M and converted $ 4 M in 8 months (by adding two new service lines).
[2] Large Program Management: Turned two DEEP RED programs to GREEN (CSAT Positive).
(a) Grew a program from $ 2.5M to $7.2M (CSAT mo...
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