- Good communication skills and customer centric focus - ability to communicate clearly and in a timely manner with all customers, partners and users;
- Good analytical and troubleshooting skills;
- Team player. Ability to collaborate and cooperate with members my team and members of other teams;
- Ability to proactively learn new technology, processes and other skills;
- Able to pro-actively search for solutions from knowledge bases, support documentation and other information;
Computer skills:
- Deep knowledge about Domino server in different versions;
- Deep knowledge about Lotus Notes client in different versions;
- Deep knowledge about Domino collaboration services (Sametime, Trave...