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Curriculum Vitae of SLC Timber

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Sandile Timber

Sandile Timber has over 10 years of experience in customer service roles. He has worked in call centers for Momentum Health, Cell-C, and Edcon in service and account roles. His skills include communication, problem solving, and ensuring customer satisfaction. He provides three references from previous employers Edcon, Cell-C, and Quest Staffing Solutions who can speak to his work in customer service, accounts, and call center roles.

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Curriculum Vitae Of Sandile Lesley Christopher Timber Personal Details Surname :- Timber First Name(s) :- Sandile Lesley Christopher Date of Birth :- 18 February 1984 I.D. Number :- 8402185489085 Residential Address :- E175 Insingizi Groove Ntuzuma 4360 Contact no. :- 0711732723 Email :- timbersandile@yahoo.com Gender :- Male Marital Status :- Single Home Language :- IsiZulu Other Languages :- English, seSotho and Xhosa Nationality :- South African Health :- Excellent Disabilities :- None Educational Details Last School Attended :- Parkhill Secondary School Greenwood Park Redhill Durban Highest Standard Obtained :- Matric (Grade 12) Year Obtained :- 2002 Subjects Passed :- English :- IsiZulu :- Biology :- Geography :- Histry :- Business Economics
EMPLOYMENT HISTORY Current Employment Company name :-Momentum Health Address :-1-3 Canegate Road La Lucia Ridge Durban Position :- Service Consultant Main Job Function • Engaging in effective communication and Delivery according to Service level Agreements • Identifying risks to the company and Escalate accordingly • Maintaining a consistent service delivery to ensure client retention and satisfaction • Obtaining and maintaining broad product and industry knowledge in order to effectively and accurately respond to customer queries • Providing first time resolution on queries of a complex nature • Driving and supporting effective teamwork within the department Previous Employment Company name :- Edcon Address :- 273 Acal House Pine Street Durban 4001 Position :- New Accounts Consultant Main Job Function :- Openning New Accounts, Handling Customer enquiries, Capturing customer Details, Calling customers to confirm Application details, Approving and Declining Accounts, Checking customer Bureu Profile, Spotting and Reporting Fraud and Ensuring customer satisfaction. Previous Employment Company Name :- Cell-C Call Center Address :- 4A The Terrace Westway Office Park Westville Durban Position :- Call Center Consultant Main Job Function :- Handling Customer enquiries, Assisting With SIM/Handset Enquiries, Escalating
And Tracking of enquiries, Interpreting Account statements and Ensuring customer Satisfaction. Company Name :- Cappello Cocktail Bar and Cigar Lounge Address :- Cnr Church and Prinsloo Street Pretoria Position :- Head Bartender Main Job Function :- Ordering an Recording Stock. Capturing Variences and Breakages. Organising Promotions. Serving Customers and Ensuring customer satisfaction. Company Name :- The HUB Address :- Gateway Thatre of Shopping 46 Umhlanga Rocks Drive Durban Position :- Accounts Clerk/Cashier Main Job Function :- Accepting and Capturing Payment, Processing returned Merchandise Processing New Account Applications Handling and Escalating account enquiries Ensuring Customer Satisfaction References Name :- HR Department Company :- Edcon Contact no. :- 0800004722 E mail :- NdurbanRco@edcon.co.za Name :- Mrs Khethiwe Nxumalo Company name :- Edcon Position :- Team Manager Contact no. :- 031–333 1039 Name :- Mr Denver Naidu Company name :- Cellc Position :- Team Manager Contact no. :- 084 – 777 1150 Name :- Mrs Alerice Davis Company name ;- Quest (Cellc) Position :- Accounts Manager Contact :- 031-2799000/12 Cell :- 0728457376
Name :- Jimmy Tembo Company Name :- Cappello Position :- Brand Manager Contac no. :- 012-3227078 Cell no. :- 0765174601 Name :- Pamela Naidoo Company Name :- The Hub Position :- Manager Contact :- 031-56664400 Name :- Locashia Naidoo Company :- Quest Staffing Solutions Position :- Accounts Manger Contact :- 031-279900/12 Cell no. :- 0827089337 Skills Obtained • Computer Skills • Business Numeracy skills • Communication skills, Record keeping, Organizational skills, Planning and execution of tasks • Decision making, Interpersonal relations, Team work • Listening skills • Troubleshooting and resolution of Network related, handset and computer related problems • Working with set turn around time • Organized, articulate, trustworthy and discreet, goal oriented, team leadership skills • Assisting with technical equerries • Logging and tracking queries • Troubleshooting and resolving all connection error related to cellphones • Assisting with PC connection and modem set ups and other network related products • Ability to pay close attention to detail • Ability to sport fraud and related activities Interests and Hobbies Part-time DJ Listening to Music (all Types) Travelling, going out with friends, interacting and meeting new people
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Curriculum Vitae of SLC Timber

  • 1. Curriculum Vitae Of Sandile Lesley Christopher Timber Personal Details Surname :- Timber First Name(s) :- Sandile Lesley Christopher Date of Birth :- 18 February 1984 I.D. Number :- 8402185489085 Residential Address :- E175 Insingizi Groove Ntuzuma 4360 Contact no. :- 0711732723 Email :- timbersandile@yahoo.com Gender :- Male Marital Status :- Single Home Language :- IsiZulu Other Languages :- English, seSotho and Xhosa Nationality :- South African Health :- Excellent Disabilities :- None Educational Details Last School Attended :- Parkhill Secondary School Greenwood Park Redhill Durban Highest Standard Obtained :- Matric (Grade 12) Year Obtained :- 2002 Subjects Passed :- English :- IsiZulu :- Biology :- Geography :- Histry :- Business Economics
  • 2. EMPLOYMENT HISTORY Current Employment Company name :-Momentum Health Address :-1-3 Canegate Road La Lucia Ridge Durban Position :- Service Consultant Main Job Function • Engaging in effective communication and Delivery according to Service level Agreements • Identifying risks to the company and Escalate accordingly • Maintaining a consistent service delivery to ensure client retention and satisfaction • Obtaining and maintaining broad product and industry knowledge in order to effectively and accurately respond to customer queries • Providing first time resolution on queries of a complex nature • Driving and supporting effective teamwork within the department Previous Employment Company name :- Edcon Address :- 273 Acal House Pine Street Durban 4001 Position :- New Accounts Consultant Main Job Function :- Openning New Accounts, Handling Customer enquiries, Capturing customer Details, Calling customers to confirm Application details, Approving and Declining Accounts, Checking customer Bureu Profile, Spotting and Reporting Fraud and Ensuring customer satisfaction. Previous Employment Company Name :- Cell-C Call Center Address :- 4A The Terrace Westway Office Park Westville Durban Position :- Call Center Consultant Main Job Function :- Handling Customer enquiries, Assisting With SIM/Handset Enquiries, Escalating
  • 3. And Tracking of enquiries, Interpreting Account statements and Ensuring customer Satisfaction. Company Name :- Cappello Cocktail Bar and Cigar Lounge Address :- Cnr Church and Prinsloo Street Pretoria Position :- Head Bartender Main Job Function :- Ordering an Recording Stock. Capturing Variences and Breakages. Organising Promotions. Serving Customers and Ensuring customer satisfaction. Company Name :- The HUB Address :- Gateway Thatre of Shopping 46 Umhlanga Rocks Drive Durban Position :- Accounts Clerk/Cashier Main Job Function :- Accepting and Capturing Payment, Processing returned Merchandise Processing New Account Applications Handling and Escalating account enquiries Ensuring Customer Satisfaction References Name :- HR Department Company :- Edcon Contact no. :- 0800004722 E mail :- NdurbanRco@edcon.co.za Name :- Mrs Khethiwe Nxumalo Company name :- Edcon Position :- Team Manager Contact no. :- 031–333 1039 Name :- Mr Denver Naidu Company name :- Cellc Position :- Team Manager Contact no. :- 084 – 777 1150 Name :- Mrs Alerice Davis Company name ;- Quest (Cellc) Position :- Accounts Manager Contact :- 031-2799000/12 Cell :- 0728457376
  • 4. Name :- Jimmy Tembo Company Name :- Cappello Position :- Brand Manager Contac no. :- 012-3227078 Cell no. :- 0765174601 Name :- Pamela Naidoo Company Name :- The Hub Position :- Manager Contact :- 031-56664400 Name :- Locashia Naidoo Company :- Quest Staffing Solutions Position :- Accounts Manger Contact :- 031-279900/12 Cell no. :- 0827089337 Skills Obtained • Computer Skills • Business Numeracy skills • Communication skills, Record keeping, Organizational skills, Planning and execution of tasks • Decision making, Interpersonal relations, Team work • Listening skills • Troubleshooting and resolution of Network related, handset and computer related problems • Working with set turn around time • Organized, articulate, trustworthy and discreet, goal oriented, team leadership skills • Assisting with technical equerries • Logging and tracking queries • Troubleshooting and resolving all connection error related to cellphones • Assisting with PC connection and modem set ups and other network related products • Ability to pay close attention to detail • Ability to sport fraud and related activities Interests and Hobbies Part-time DJ Listening to Music (all Types) Travelling, going out with friends, interacting and meeting new people