鈥xperiences in Business System Architecture Design based on Open Source Solution (Identity & Access Mgmt., CRM, SFA, Groupware, BI, Project Mgmt., etc.)
鈥xperiences in Business Process Design (Marketing and Sales Process based on CCS(CustomerCentric Selling), Global Customer Support Service Process based on ITIL V3 (2011), ITSM and IT Governance, etc.)
鈥xperiences in IT Operations and Infrastructure Development
鈥xperiences in ISO/IEC 20000 Certification (Version 2011)
鈥xperiences in ISO/IEC 27001 Audit (Auditor)
鈥xperiences in Technical Support for BMC Software, hp OpenView, EEXON, HP Unix Server, DB, etc.
鈥enior IT Technical Consulting and Service Business Professional with proven...
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