A competent professional with over 10 years of experience in Global & Domestic project management, solution design & consultation and service delivery for IT Telecom Infrastructure/communication projects.
Diversified and in-depth exposure in Information Technology, Call Center Technology, Telecom Industry.
Comprehensive exposure on Business communication solution, Data networking technologies, CTI integration application, IVR & third party system/CRM integration, Multi-Channel Unified communication solution.
Proven problem-solver. Skilled at translating symptoms into root causes to mitigate execution and process risk and incrementally transform organizations.
Specialties: Subject matt...
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