SAP CRM (Techno - func .) SME in Service , Trade Promotion Management , Middleware and User Interface with 15 yrs of exp .
- Worked in SAP Configuration in CRM Sales, Service , Interaction Centre with Service Request, Trade Promotion Management , Marketing and Middleware .
- Web UI - Business Role , Navigation Bar and , Architecture , EEWB , AET and E-Commerce .
- WRICEF applied on different Projects .
- Experience in Requirements Gathering/Analysis, Blueprinting, Fit/Gap Analysis, Prototyping, Functional Design, ASAP methodology.
- Pre Sales Process for Power and Utility in IS-Utility .
- Deep understanding of SAP architecture, including OSS notes and Support packages
-- Complet...