Over 14 years of experience in Client/Vendor Management / Call Center Operations / Team Management.
Hands-on, Proactive Go-getter who can identify business problems, formulate strategic plans, initiate change and implement new processes in challenging and diverse environments.
People Manager with strengths in Operations, Service, Staff Retention & Decision-Making.
Ability to invest in building relationships both with internal/external customers and stakeholders.
Analytical Thinking - ability to identify key issues in complex problems/assignments, to Identify trends and interrelationships in data
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