I have a passion for CRM analytics and customer interaction processes, sales and marketing automation, development of financial & sustainability measures and systems, master data management and compliance, balanced-scorecard accounting metrics, live event technology, and remote collaboration tools. Early career entrepreneur with businesses in outsourced IT management and operations, CRM systems consulting and technical event management - working in the Western USA, Canada, Australia and Thailand. In recent years I have worked from Switzerland within multinational organizations leading systems delivery for CRM, marketing automation/EMM and business intelligence projects, as well as IT o...
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