I am a consultant paediatrician with a passion for changing the way we work to improve services for patients and staff.
I specialised in medical education and quality improvement (QI). As an NHS Institute Fellow, I co-produced a Paediatric Early Warning Score that reduced 鈥渃rash calls鈥� in The Royal Free Hospital from one a month to one in nine months.
In 2011-2, I learned about patient experience and introduced I Want Great Care to my team. It then spread across the hospital. I started the Walsall Paediatric Asthma Pathway which was selected for the King鈥檚 Fund Patient and Family-Centred Care Programme. This combined patient-shadowing and Experience-Based Co-Design to improve the serv...
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