Specialties: Interaction design, UX design, customer research, usability testing, PatternFly.
Serena is a UX Designer in the centralized UXD Group at Red Hat. She is a member of the PatternFly, ManageIQ, oVirt and OpenShift communities and strives to drive consistency and design throughout the Red Hat product portfolio. To collaborate closely with engaged customers, Serena recently established the UX Design Exchange Program as a way to share ideas and understand their challenges. Her 30-year career in enterprise IT software includes both UI development and interaction design.
Serena has proven abilities in design thinking, design processes, creating and presenting design patterns and...