As a research scientist in cognitive psychology, I gained a deep understanding of how people naturally find things, solve problems and form mental models of information in the world around us. As an information architect, I leverage this knowledge to create contextually sensitive solutions that resonate with the natural strengths of the human mind. I am interested in new ways of sharing and documenting the tacit knowledge held by experienced employees in large organizations, integration of bottom-up and top-down classification systems, taxonomies and ontologies.
Specialties: Information Architecture, User Research & Testing, User-centered Design, Customer and User Experience Strategy, C...
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user experiencecustomer experiencestrategyia summit 2014information architecturebehavioral science
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