Over 20 years of hands on experience including 14 years in the UAE port domain with extensive exposure in all phases of software development including client requirement analysis, Port Operations, Terminal Operating System (TOS), Ports KPIs knowledge, developed system to generate “Operations KPI “reports, TOS, Base line testing, Business Process Analysis,database design, VBA programming, application design, Post Implementation Review, Systems documentation, End User Training and implementation support. Ability to work collaboratively, interpersonal communications and commitment to achieving corporate goals.