Experienced Business Analyst within the Utilities sector and had played a pivotal role in Client engagements with the focus on IT implementation. I have a strong Electrical domain and Regulatory knowledge and have worked with various prestigious utilities in India and UK.
Extensive functional experience working on various Utility business processes like Billing, New Connections, CRM, Work Orders, Smart Metering, Asset and Work Management, etc. and had helped in delivering the key functionality working in conjunction with the internal team and IT partners.
Experience in Business Process Re-engineering, Scoping, Requirement Gathering, and Process Mapping, Functional Design, preparing Blu...