Personal Information
Organization / Workplace
United Arab Emirates United Arab Emirates
Occupation
Customer Care Manager at AL Borg Laboratories ME
Industry
Medical / Health Care / Pharmaceuticals
About
Post Graduate, Six Sigma Certified Professional with over 10 & ½ years of expertise from Healthcare MNCs for Medical device, Consumables & Disposables, Diagnostic tests, Cord Blood Stem Cells. Holds UAE Driving License. Have expertise in Customer Service Delivery and Sales & Marketing Support, Customer Satisfaction with Quality Services to B2B & B2C stakeholders through a Distributed & Centralized Set-up of Customer Service Unit. Adept in People Management, Training, Complaint Resolution, Troubleshooting, Data Analysis, SOPs, Process Documentation & Implementation of FLIG & TSG, CRM Applications
Quick Learner in Processes, Product Detailing, Handling & Troubleshooting, CRM Applications, A..
Contact Details