I'm on a mission to impart clear thinking skills into every organization on the planet. I improve the lives of others by coaching them on how to ask the right questions that prompt important answers. This saves time, avoids actions based on guess work, and prevents organizational train wrecks.
I've helped everyone from global Fortune 500 clients to the local optometrist reduce their time to resolve issues, think clearly under pressure, make repeating problems extinct, and find the root cause. In one example, I helped a national US retailer reduce their mean time to resolve an incident by 74% - in just under 3 months!
I am known in multiple industries to provide improvement solutions in...
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