My position as the NGS Applications Specialist functions as a technical expert for Bioo Scientific's NEXTflex line of NGS products. I am responsible for enhancing customer relationships and influencing demand creation. I provide pre-sales and post-sales support for NGS products and focus on delivering technical excellence for prospective and current customers.
In addition to customer-facing duties, I am also responsible for development of new products. These responsibilities include relaying R&D activities to marketing for timely and efficient launching of new products, assessment of alternatives on the market to predict marketability, coordinating beta testing and user feedback, and ass...