I create strategies that improve businesses across UX, brand, product, content, ecommerce, sales, logistics, and customer service. It's marketing + communications x project management that achieves goals.
For your organisation this could take the form of:
- a CRM system that collects data for multiple business units from single source;
- ecommerce optimisations that significantly increase sales and traffic; and
- near-instant website error corrections because customer service has a direct line to web producers.
Those are some things I learnt at high growth start-ups, and retailers going from in-store to online. Small teams (+ smaller budgets) made me a jack-of-most-trades..
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