• Maintain the relationship between the Agency’s operational needs and technology delivery;
• Determine business needs of internal and external stakeholders through consultation and analysis, evaluates information obtained, performs problem - solving and business modeling, and develops solutions; Provide business and data analysis services to program areas;
• Perform systems analysis, write detailed specifications for system enhancements, and test system enhancements.
• Create test plans for change requests, test and document results, validate testing against requirements, and train users on all new functionality, and monitor supported items.
• Develop and conduct technic...