shilpi cv for training othr (3)
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Shilpi Shrivastava is a voice and accent trainer specializing in soft skills training, voice modulation, and accent neutralization. She has over 10 years of experience training professionals in areas such as communication skills, team building, leadership, and more. Her clients have included HCL, TCS, and IMS Training Center. She holds an M.Com degree and has worked as an English and soft skills faculty, as well as in customer service roles for BPO companies.
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ROB AUSTRIE - Admin CV Update Aug 2015Rob Austrie
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Rob Austrie has over 15 years of experience in employment coaching, customer service, recruitment, and center management. He has excellent communication, organization, and leadership skills. His career includes roles delivering employment support, job coaching, production and sales, and coordinating a fitness center. He is proficient in Microsoft Office programs and seeks to help others gain employment.yousef sami albabtain CV Linkedin Version
yousef sami albabtain CV Linkedin VersionYousef ALBabtain HRP - CCG - PPA
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Yousef Sami Al-babtain has over 10 years of experience in human resources and recruitment roles in Kuwaiti telecommunications companies. He holds a Bachelor's degree in Business Marketing from American University in Kuwait and certificates in career counseling. Al-babtain is seeking a challenging career opportunity where he can utilize his academic background and experience in communications, project management, and developing employee skills.updated resume_CEF 090815
updated resume_CEF 090815Ceferino Santos
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Ceferino A. Delos Santos has over 12 years of experience in customer service, technical support, logistics coordination, and operations roles. He has a background in mass communications and is skilled in areas like data entry, inventory management, billing, and Microsoft Office applications. Delos Santos has worked for companies like Accenture, Nokia, and Dell where he handled tasks like order management, customer support, and inventory allocation planning. He is currently seeking new opportunities where he can apply his strong communication and problem-solving skills.Manager Ops
Manager OpsMohan Lal
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Mohan Lal is seeking a new managerial or consultancy position that makes use of his skills in operations management, people management, and customer service. He has over 12 years of experience in operations management roles, most recently as Manager of Operations at Vienova Education Pvt. Ltd. where he was responsible for customer service, transportation management, vendor relationships, event planning and general office administration. Prior to that, he worked as a Senior Executive at Zeus Office Solutions where he coordinated with customers, service engineers and the organization. Mohan Lal holds a PGDBA and has technical qualifications in system administration and computer software.Ritika Dwivedi - Curriculum Vitae.doc 2
Ritika Dwivedi - Curriculum Vitae.doc 2Ritika Dwivedi
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Ritika Dwivedi has over 6 years of experience in human resources recruitment. She holds an MBA in human resource management and has recruited candidates for companies in banking, finance, IT, education and other industries. Currently she works as a senior recruitment consultant for Orange Corporate Solutions, where she is responsible for all aspects of the recruitment process including generating candidates, screening resumes, conducting interviews and coordinating with clients. Her goal is to build her career with a reputable organization where she can continue enhancing her skills.UTAM - CV
UTAM - CVUtam Kumar Mahalik
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Utam Kumar Mahalik has over 6 years of experience in customer service, call management, and office administration. He currently works as an Edge Coordinator for TATA Interactive Systems, where he manages a team and is responsible for performance reviews, report generation, and ensuring content availability. Previously, he worked as a Senior Executive for AEGIS Global, where he handled inbound calls, provided customer support, and conducted quality audits. He holds a Bachelor's degree in Commerce and certificates in computer applications and networking.Shirley Morland CV.doc NEW FEB 15
Shirley Morland CV.doc NEW FEB 15Shirley Morland
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Shirley Morland has over 15 years of experience as a guidance professional, with a proven track record of exceeding targets and resolving complicated issues. She has excellent communication, organizational, and networking skills. Her career history includes roles as a Senior Skills & Employment Advisor, In Work Support Advisor, Employment Consultant, and Mentoring Coordinator where she provided advice, guidance, and support to help individuals achieve sustainable employment. She has relevant qualifications in Advice & Guidance and teaching, and ongoing training in areas like communication, employability skills, and safeguarding.MONASIN MAHJABIN CV-HR
MONASIN MAHJABIN CV-HRMonasin Mahjabin
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Monasin Mahjabin is a senior executive with over 10 years of experience in customer service and management roles at Grameenphone Ltd. She has a Master's degree in Human Resource Management from the University of Dhaka and is pursuing a professional degree in cost and management accounting. Her career objective is to contribute to organizational improvement. She has skills in training, public relations, negotiation, and report writing.TabishAmanResume
TabishAmanResume
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Tabish Aman is seeking a job in human resources with a focus on recruitment. He has a Bachelor's degree in Business Studies from Jamia Millia Islamia University with over 3 years of experience in talent acquisition. His skills include recruitment, employee training, developing HR policies, and using Microsoft Office programs. Currently he works as a consultant for Next Step Services, handling middle to high-level hiring for Fortune 500 companies through tasks like sourcing candidates, screening resumes, and negotiating salaries.Shivay Thakur (2)
Shivay Thakur (2)Shivay Thakur
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Shivay Thakur is seeking a career opportunity in a corporate industry that allows growth and contribution to organizational success. He has over 8 years of experience in collections, sales, and data analysis. His skills include proficiency in MS Office, analytics, communication, and teamwork. Currently working as a team leader managing zone data and customer requests at Axis Securities Ltd since 2010. Previously worked as an executive at Compitent synergies Pvt. Ltd from 2010 to July 2010 in post-paid connections for Reliance. He holds a BCA from MCRP University and is interested in music, traveling, and was involved in sports in school.Deepan Resume
Deepan ResumeDeepan paneerselvam
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P. Deepan is seeking a position in HR with 5 years of experience in recruitment for BPO/IT/ITES industries. He has experience handling campus and volume hiring, recruitment processes, employee relations, and onboarding. Currently working as a senior executive recruiter at Nelito Systems, he is involved in end-to-end recruitment including sourcing candidates, scheduling interviews, processing offers, and onboarding. He has a bachelor's degree in ECE and is pursuing a postgraduate diploma in HR management.James Blihar resume pdf
James Blihar resume pdfJames Blihar
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James J. Blihar is a financial services professional with over 30 years of experience in client relations, process improvement, and financial analysis. He has held roles at National Quality Review and Fidelity Investments, where he evaluated client operations, strengthened criteria for customer service, researched issues, and developed strategies and standards to improve processes and customer satisfaction. Blihar has qualifications in office operations, customer support, problem solving, communication, and technology. He holds NASD Series 6, 7, and 63 registrations and a BA in Literature and Theater from UMass Amherst.Anitha_Resume
Anitha_Resumeanita gouru
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- G. Anitha has over 10 years of experience in roles involving client relations, account management, and data entry. She is seeking a new opportunity where she can apply her strong analytical and communication skills.
- Her most recent role was as a Senior Process Associate at Accenture, where she managed customer accounts, ensured timely invoicing, and handled reports. She received performance awards for her work.
- Prior roles include positions at Right Source Marketing Solutions and Land Sky Engineering, where she performed tasks like maintaining customer databases, making collection calls, and training other staff.
- Anitha holds an M.CA and B.Com and is proficient in English, Telugu, and Hindi. SheResume devender ravi anand
Resume devender ravi anandDevender Anand
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Devender Ravi Anand is a resourceful professional with nearly 7 years of experience in customer service and advisory roles with notable companies like L'Or辿al and Bank of America. He possesses strong leadership, communication, and problem-solving skills and is seeking a position in sales and marketing to further his personal and professional development. His work experience highlights achievements in consumer advisory, claims management, and cross-training peers, alongside a solid educational background in finance and commerce.Resume_LAFIFA_
Resume_LAFIFA_LAFIFA TANZILA RAHMIN KHAN
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Lafifa Tanzila Rahmin Khan has over 7 years of experience in customer service, training, and quality assurance roles. She holds a Bachelor's degree in Environmental Science and Management and is currently pursuing an MBA. Her resume outlines her educational background, skills, work history in various positions, and provides contact information for two references.Ad
shilpi cv for training othr (3)
- 1. Shilpi Shrivastava Address-O-302,Vivek vihar apartments, Sector-82,Noida. Mobile +91-9811037492 E-Mail. : shilpi786in@gmail.com Summary- Shilpi has been a Voice & Accent trainer with predominant skills in Behavioral or Soft Skills Training and Voice Modulation/Accent Neutralization training. Her excellent interpersonal and communication skills, along with activity-based training and her extensive experience in Customer Service, Soft/Behavioral Skills, Voice Modulation and Accent-Neutralization Trainings render her an extremely dynamic trainer who has trained with various prestigious clients (Call/Contact Centers, Corporate houses, IT & non-IT firms) like HCL technologies, TCS, IMS training center etc. An M.Com, Shilpi has experience in customization, planning and preparation of various Modules, Session and Lesson Plans for different Training Programs. Shilpis main focus as a trainer has been in the following training: Business Communication skills - both Verbal & written Interpersonal skills enhancement Campus to Corporate Diversity & Cross Cultural Sensitization Team building & Group Dynamics Assertiveness & Confidence building Interviewing skills & Resume writing Etiquette - personal, business, telephone Corporate dressing & Personal grooming Mentoring & Coaching skills centering on Leadership and Feedback methodology Conflict Management, with a lean to Team Bonding/Communication skills/Motivation skills Negotiation & Effective Sales skills, with an add-in of Motivation skills Motivation Skills Delivered customized workshops CAREER OBJECTIVE To achieve a position utilising my organisational, interpersonal & communication skills to grow with the growth of an organisation. WORK EXPERIENCE Currently working with Bodhisutra Learning Center as an English and Soft Skill Faculty RESPONSIBILITIES INCLUDED Teach tenses( extensive usage when and how to use) Voice( both active and passive) Phonetics( both vowel and consonant sounds) Correct pronunciation
- 2. Tell techniques to control pauses Worked with Achievers Point as a Verbal Faculty for IELTS, TOEFL, SAT, Bank PO and Spoken English RESPONSIBILITIES INCLUDED Taught Reading comprehension Listening tests Writing letters( both formal and informal) and Essays Speaking( taught tenses, sounds etc, cue card topics, imaginary situations) Worked as a freelance soft skill trainer with IMS training centre-Took communication classes of MBA and B.TECH students Worked as a Process Developer with HCL BPO RESPONSIBILITIES INCLUDED Handling customer query related to their British Telecom bills. Providing them proper resolution accordingly. Giving them waivers if relevant and required as per the customers concern. Taking payment for their BT bills over the phone. Worked as a Process Associate with TCS-E Serve ltd primarily known As Citigroup Global Services (P) Ltd RESPONSIBILITIES INCLUDED Handling the customer for their payments according to their billing cycles. Resolving their service issues and disputes. Going for the settlement after checking their payment track record. Making cardholders aware of their due dates and billing cycles to avoid the account to slip into delinquency. Adhere to all standards on processes and procedures. Conduct regularly quality checks to ensure standards are compiled.
- 3. EDUCATIONAL QUALIFICATION Done Post Graduation in M.Com in 2007 from VMLG college of CCS University Done Graduation in B.com (Pass) in 2005 from B.R. Ambedkar college of Delhi University COMPUTER AWARENESS Done 3 months diploma in basics of computer applications Well versed in excel. Additional Qualification Done 2 year diploma in vocal music (classical) from V.N. Bhatkhande. STRENGTH Excellent verbal & Communication skills. Excellent ability to adapt to any conditions, which later on proves me as a good team member. Ability to articulate ideas effectively and try to achieve it efficiently. Team Work - Experience of working within a team based culture, involved planning, organization, co-ordination & commitment. PERSONAL PROFILE Date of Birth 7th July, 1984 Husbands name Rahul Shrivastava Marital status Married Nationality Indian HOBBIES AND INTEREST Reading, Analysis of Human Habits & Behavior, Interacting With different people with different background, listening to music, singing.