Strategic, accomplished and passionate values driven Architect and Senior Technical Business Analyst with broad based Australian experience in developing business strategy and roadmaps, business and solution architecture, business analysis, systems integration and business process re-engineering within large and functionally diverse organisations.
Possess specialised knowledge of Digital Solutions, Customer Engagement Platforms including multi-channel mobile environment and personal productivity, Contact Centre Solutions and full SDLC, agile/ Iterative methodology. Excellent facilitation skills in conducting interviews, workshops, gathering requirements with key stakeholders, negotiatio...