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Noida Area, India India

Regional Manager Ecom Express Looking for a change in role

Technology / Software / Internet

I have worked for 13 years in Operations domain across varied business environments, building a deep understanding and insight of business dynamics and best practices. I bring a strong track record of successfully leading medium to large sized operations/teams. My career spans leading multinational organizations in the fast-paced and high growth services industry. Key highlights of my expertise are summarized below: • Lead – Customer Care & Escalations • Key Accounts management • Contact Center management • Client Relationship management • Marketing and circulation • Operations training • Operational Excellence (Quality and Continuous Improvement), and others